Jquery Cookie error

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This topic contains 1 reply, has 2 voices, and was last updated by  Nathan 1 year, 1 month ago.

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  • #3841



    I just download the free version pf the plugin and am getting a Javascript error that is preventing the chat from loading. This is the error: wplc_u.js?ver=4.3.1:28 Uncaught TypeError: jQuery.cookie is not a function. Here is the code that is causing the error: `wplc_cid = jQuery.cookie(‘wplc_cid’);

    if(typeof wplc_cid === ‘undefined’){
    wplc_cid = null;
    } else {
    wplc_cid = jQuery.cookie(‘wplc_cid’);

    The error is on the fist line of code. Is the fix on my side or yours? Thanks for the help.



    Hi Rich,

    Thank you for getting in touch with us.

    Seeing as though I have already responded to your ticket that you submitted I will not complicate things further for you by having several threads open to reply to everyone.

    If you need anything, please get in touch with me through the existing ticket 🙂

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