Jquery Cookie error

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This topic contains 1 reply, has 2 voices, and was last updated by  Nathan 1 year, 1 month ago.

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  • #3841

    richsalvucci
    Participant

    Hi,

    I just download the free version pf the plugin and am getting a Javascript error that is preventing the chat from loading. This is the error: wplc_u.js?ver=4.3.1:28 Uncaught TypeError: jQuery.cookie is not a function. Here is the code that is causing the error: `wplc_cid = jQuery.cookie(‘wplc_cid’);

    if(typeof wplc_cid === ‘undefined’){
    wplc_cid = null;
    } else {
    wplc_cid = jQuery.cookie(‘wplc_cid’);
    }`

    The error is on the fist line of code. Is the fix on my side or yours? Thanks for the help.

    #3852

    Nathan
    Member

    Hi Rich,

    Thank you for getting in touch with us.

    Seeing as though I have already responded to your ticket that you submitted I will not complicate things further for you by having several threads open to reply to everyone.

    If you need anything, please get in touch with me through the existing ticket 🙂

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