Chat does not connect for some reason

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This topic contains 1 reply, has 2 voices, and was last updated by  Nathan 1 year ago.

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  • Author
    Posts
  • #3987

    dezignus
    Participant

    Hello I want to buy the PRO version but first I want to check with basic version and this free version isn’t working for some reason.

    Please help

    #3991

    Nathan
    Member

    Hi there,

    Thank you for getting in touch with us.

    We are aware of a bug in the previous version of the plugin that causes the messages to not come through to either the agent or the user.

    Can you please update your plugin to 5.0.14 and see if this helps.

    If the connection issue is not why you are contacting us, please can you tell me specifically what is wrong.

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