Adjust the Styling Settings for your Live Chat box.
*Please note that some of these settings are only available in the Pro.
Navigate to Live Chat → Settings → Styling and click on either modern or classic theme.
Navigate to Live Chat → Settings → Styling.
You can either select a predefined Color Scheme:
Or customize your Palette Selection:
Scroll down to find Chat background and use the drop-down selection to choose your chat background.
Scroll down to find the text fields strings.
Change your chat introduction, welcome and no-answer text to your preferred messages.
Scroll down to the bottom of the page to choose your chat box animation.