Set up ROI Goals for your chat and measure the value of interacting live with your customer on a per-page basis.
*Please note that this is a Pro feature only.
To get started with ROI Goals, navigate to Live Chat → ROI Goals.
To set a new ROI goal, click the Add New button at the top of the page.
As shows above, you can add ROI goals for any or all of the pages on which your chat window appears. These goals are the number of chats needed on any particular page to meet your ROI goal.
Once you have entered all the information for your ROI Goal, click the Create Goal button.