Learn more about Encryption with WP Live Chat Support

*Please note that this is a Pro feature only.



1. What are the benefits of Encryption?


There are several benefits to encrypting your chat messages.

  • If you are transmitting personal information like phone and account numbers over your chat window this information is kept secure in transit, even if your site is compromised, when encrypted.
  • It provides peace of mind in knowing that your messages are not being tampered with by undesirables during transit.
  • The process to encrypt messages is easy to use. You only have to check a box and enable the feature. You do not have to enter or configure passwords.


 More about enabling Encryption for your Live Chat