iOS

This article covers installing and activating the Mobile and Desktop App for your iOS D=device.

Our iOS app can be installed directly from the Apple Store by visiting this link: https://itunes.apple.com/us/app/wp-live-chat-support/id1306593884 

Authorize Your Device

On your WordPress site, navigate to WordPress Dashboard → Live Chat → Devices.

On your mobile/desktop device either scan the QR code displayed there or enter the API key manually into the app on your device. You’ll find these options on the Settings menu on your app.

Once done, return to your WordPress site and click the Approve button as shown below.

android app QR scanner

Using the iOS App

Once you have approved your device on your WordPress site, you can return to the iOS app. Click the Go Online button to begin receiving chats.

Once your app is online you’ll be notified of incoming chats.

You are now ready to accept chats from your iOS device.