If you’re looking for the latest version of the WP Live Chat Support plugin, please click here. Submitting a support request? Please ensure all information below is completed for a faster resolution time. Our Terms & Conditions are available here. Your ticket has been submitted. One of our agents will be in touch as soon as humanly possible. Name* Email* API Key* What best describes your inquiry?* Technical Support Pre-sale Question Billing Issue Refund Request Other Website* Ticket PriorityLowHighUrgentCritical Message* Please describe your issue Please Note: Our support hours are Monday - Friday between 07:00 and 18:00 GMT+2. A response over the weekend is not guaranteed, however we do try and monitor for urgent tickets. Please allow adeaquate time for response to your inquiry. It is currently 16:14:05 in our timezone.